Inbound Publisher Support Manager (LATAM) [Ukraine]


 Job Description

MGID was founded in 2008. Nowadays we are a global leader in native advertising. We enable our media partners to monetize their audience and help brands to promote their services and goods effectively.

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MGID offers a range of integrated solutions that cover every step of the promotion process. We offer services ranging from planning out the marketing strategy to its thoughtful implementation and optimization. Our clients include major international brands as well as media organizations and web agencies.

Requirements

Responsibilities:
  • working on moderation of the websites according to the rules and requirements;
  • working with clients requests (via email, Skype, Telegram, phone);
  • working with CRMs;
  • working on transferring clients to Account managers;
  • working on optimization of ad campaigns and upsell of clients;
  • working on retention and increasing of clients’ loyalty;
  • working on the requests on Forums/TG channels;
  • Work on individual tasks and team projects.
Requirements:
  • Upper-intermediate/Advanced in English and Advanced/Fluent in Spanish;
  • Interest in online advertising, the adtech market, and technologies;
  • Ability to work with a great volume of information;
  • Ability to learn fast.
Will be a plus:
  • At least 1 year of experience in advertising;
  • Experience in AdTech/MarTech;
  • Knowledge of CRM systems; also Hubspot, Jira, Confluence;
  • Experience in supporting the Customers;
  • We consider candidates with no relevant work experience, but with a great desire to learn!

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