Duties and Responsibilities
· Update benefit plan changes within benefit carrier(s) and HRIS system
· Calculate benefit premium adjustments.
· Complete timely audits on enrollments/terminations, etc.
· Maintain benefit/carrier access as needed.
· Investigate and correct benefit enrollment errors.
· Case all incoming email messages and phone calls from employees and clients to ensure accurate and timely responses.
· Assist with updating HRIS system with required documents as needed.
· Backup support for YSC inquiries regarding benefit related questions.
- Support incoming calls, emails, and website chats as it relates to vacation/PTO balances, benefit card ID requests, tax withholdings, verification of employment requests, password and account resets, W2 requests, LOA (Leave of Absence) inquiries, direct deposit changes, etc.
- Operate within the systems (SalesForce, Prism, Client Space, Kronos, etc.) to maintain employee and client files, documents, and records.
Job Types: Full-time, Permanent
Pay: Php25,000.00 - Php30,000.00 per month
Benefits:
- Work from home
Schedule:
- 8 hour shift
- Evening shift
- Night shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (Required)
Expected Start Date: 09/01/2023
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