Call Center Agent [Canada]


 

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Responsibilities:

  • Interact with all customers in a friendly and courteous manner
  • Perform a variety of tasks associated with customer and client services
  • Must be able and willing to receive a high amount of inbound calls
  • Thorough documentation of all contacts within the customer management system
  • Handle interactions via phone, chat, or email

Requirements:

  • High school diploma or equivalent
  • Basic understanding of windows base systems
  • Excellent verbal and written communication skills
  • Excellent verbal communication skills

Job Types: Full-time, Part-time
Part-time hours: 20 per week

Salary: $19.40-$24.70 per hour

Benefits:

  • Company pension
  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Overtime pay

Education:

  • Secondary School (preferred)

Shift availability:

  • Day Shift (preferred)

Work Location: On the road

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