Who are we?
At Nosto, we’re on a mission to make every impression relevant. We’re a global leader in the booming e-commerce space and work with amazing customers like Billabong, Nintendo, Patagonia, and LUSH.
Utilizing behavioral data, deep integrations, machine-learning technology, and automated workflows, the Nosto Commerce Experience Platform makes it easy for brands and retailers to quickly deploy fully personalized commerce experiences at scale. As a Tech Lead at Nosto, you’ll be solving one of the biggest challenges brands and retailers face today: How to offer customers relevant and authentic shopping experiences that drive results. We proudly foster a positive, diverse and supportive culture. We believe in always listening to our customers and achieving big things by accomplishing something small every day.
About the opportunity
As Head of Customer Technologies, you will be working on key projects that will have an immense impact on how our customers integrate with our market-leading Commerce Experience platform. You will be leading a skilled team of software engineers to deliver improvements and new features. You will also be working closely with our Product Manager of Customer Technologies to help shape the technical direction in how we develop future APIs and integrations with leading e-commerce platforms and technology providers.
At Nosto we believe in working together to reach a common vision. We're a team of talented & earnest professionals and we love a good challenge, but more importantly, we also love to have fun while doing it. We proudly foster a positive, diverse and supportive culture. One of the things we constantly get positive feedback from is a really good work-life balance at Nosto, be it for family matters or your personal interests.
What you will be doing
- Line manager for a team of 4 software engineers
- Providing technical leadership and guidance for the team
- Together with the product manager manage the team backlog, and execute the day-to-day agile execution
- Coordinating with the software development team in addressing technical debt.
- Coordinating team to provide 3rd-line support for customers and ensure support SLAs are adhered to.
- Coordinating with other engineering teams and stakeholders on cross-functional topics.
What we expect
- Bachelor’s degree in computer science, engineering, or a related field.
- 6+ years of experience in hands-on software development (preferably Java or similar web backend-oriented languages)
- Excellent understanding of software design patterns and best practices.
- Good leadership and organizational abilities or strong potential.
- Excellent communication, motivational, and interpersonal skills.
- Fluent spoken and written English.
What we appreciate
- Experience with multiple programming languages and the ability to switch between different languages and technologies.
- Experience working with GraphQL and other API technologies.
- Focused on delivering high-quality and well-tested code.
What we offer
- Apple Devices
- Opportunities to meet and collaborate with awesome team members from all over the world
- A training allowance that offers 5 days paid study leave and a £900 / $1.1k budget annually
- An extra day off on your birthday!
- Three paid "charity days" a year to volunteer for a cause of your choosing
- Subscription to Headspace, a meditation and mindfulness app
- About five weeks of vacation depending on the location
- Selection of health, sport, commuting, and pension benefits depending on the location
Nosto Supports Workplace Diversity
We are committed to Equal Employment Opportunity without regard for race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you have a disability or special need that requires accommodation, please let us know.
