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- Assists the Front Office Manager in all aspects of the department.
- Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
- Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in.
- Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.
- Occasionally Assist guests with their luggage, be a point of contact for our guests, valet park guests cars and other responsibilities to ensure all requirements are met during our guests stay.
- Assist the Front Office Manager in implementing and enforcing financial controls throughout the department, helping with control of operating expenses, scheduling and purchasing.
ปริญญาตรี
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- Minimum education of Bachelor degree in Hotel Management or relevant discipline.
- Minimum of 3 years in Front Office experience.
- Knowledgeable in Front Office Operation.
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