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DepartmentMarketing
LevelEntry Level
LocationVietnam - Ho Chi Minh City
Our Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and Growth Marketing team covers all aspects of online and performance marketing, which involve tracking and measuring data to better reach our users. Our local marketing teams work closely with the regional teams to localise and adapt strategies to increase brand awareness and acquisition in each market. Browse our Marketing team openings to see how you can make an impact with us.
About the Team:
Promotion team is a part of Marketing Department, which is in charge of verifying and creating many kinds of promotions & vouchers to ensure they are issued in-line with the plans and within a predefined budget.
Job Description:
Support Business Development & Marketing team to issue promotions programs (vouchers, product promotions, add-on deals, bundle deals, free shipping…) on requests.
Monitoring urgent request queues on working shifts and executing the request accordingly.
Ensure confidentiality of all information during the process.
Identify loopholes or false information in the requests and cancel them from further processing.
Coordinate with other teams to validate the information on requirements.
Brainstorming with the team leader to solve voucher/rebate-related issues and improve the voucher process.
Provide info needed for a Customer Service team to resolve issue user raised, and cover good user’s experience. Work on shift or follow by Team Lead arrange.
Assisting team leader in other tasks assigned.
Requirements:
Willingness to work in shifts.
Nimble, careful, enjoy working on details.
Work independently and proactively take on new responsibilities where most needed.
Data analysis skills and Microsoft Excel.
Command of communication, negotiation, and problem-solving.
Have a service mindset.
