Action Property Management, the leader in community management, is seeking a Full Time Front Desk Associate to join our team at our luxury association, Elleven, located in Los Angeles.
Compensation: $18.00 - $19.00 Hourly plus benefits
Schedule: Sunday -Thursday 10:00 pm -6:30 am
Why Join Action?
Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page.
Team Member Perks
- Competitive starting compensation
- Comprehensive health benefits and paid time off package for qualifying employees
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture promoting team work and excellence
Job Summary:
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete the Daily Activity Report
- Answer and direct incoming phone calls. Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate a strong understanding of the association's governing documents
Requirements:
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
- Hospitality Management college students or recent graduates are highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Application Question(s):
- Please indicate where your luxury retail, fine dining, or hotel experience was and how long you were there
- Please confirm with a YES or NO that you can work the ENTIRE schedule:
Sunday -Thursday 10:00 pm -6:30 am
Experience:
- Hospitality (luxury retail, fine dining, hotel): 1 year (Preferred)
- Receptionist/ Front Desk Agent: 1 year (Preferred)
- Hotel Concierge: 1 year (Preferred)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
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