Main Purpose of the Job
Pam Golding Properties (Pty) Ltd is looking for a Rental Administrator who is self-motivated, independent and mature to accurately administrate all rental documentation, payments and tenant placing of each property in accordance with the South Africa legislation for all landlords in order to provide a premium service to all our clients based on our vast knowledge of the property market and great insight of the needs of our clients.
Key Responsibilities
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- Reconciliations of accounts with queries.
- Assisting in general with queries regarding management deals.
- Sourcing and forwarding utility accounts to Head office for payment
- Handling management portfolio’s and queries.
- Drawing up commission schedules- to be sent to agents and head office before cut-off.
- Monthly data update on TPN.
- Drawing up lease agreements, customer invoices and Landlord statements for managed deals when required
- Doing extensions for managed deals when required
- Checking leases and their documents (FICA) to be sent to Cape Town.
- Monthly invoicing for rent and utilities.
- Forwarding welcome letters to landlords and tenants for new deals.
- Adding new leases to the database.
- Follow up on arrears, sending out letter of demands, and following up on letter of demands
- Attend to unallocated funds.
- Assist with ‘no document’ queries.
- Release of deposits to be completed monthly.
- Handling all telephonic and email queries from clients.
- Constant liaising with owners with regarding their account’s and properties.
- Dispute resolution between Owners, tenants and managing agents.
- Add all your Property, Owner, Tenant, Rental Mandate and Lease Information to rental adminsitartion systems
- Manage Arrear Debtors through reports, and sending payment History Report to TPN
Key Competencies
- Able to work independently without any supervision
- Is motivated with meeting deadlines and targets
- Ability to work well under pressure with minimal errors
- Computer literate
- Able to communicate with individuals at all levels
- Able to take direction from team and manager with a high level of accuracy.
- Professional, organised and energetic
- Responsible and reliable with high level of integrity
Education & Experience
- Minimum 3 years working experience in a Rental Administration in particular doing accounts administartion, reconciliations and reporting
- Solid understand and use of Rental Adminsitration and accounting systems
- Appropriate post matric qualification
- A background in finance or book-keeping will be advantageous
Knowledge & Skills Required
- Proficient in Ms Excel, Word, Outlook
- Good knowledge of accounting concepts and accounting systems
- A proactive, self-starter with a positive attitude and high-energy levels
- Must be a team player, who is able to also work independently
- Must be able to execute on requests in a timely and efficient manner
- Extremely organized and logical thinker who can pick up new concept speedily
- Excellent communication skills (both written and verbal)
- Team Player with a strong work ethic
- Positive and Proactive, solution driven and helpful attitude at all times
- Professional and calm communication skills when dealing with clients and colleagues
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